Privacy Policy

Life Balancer LTD respects your privacy and complies with the UK General Data Protection Regulation and the Data Protection Act 2018.

Lawful Basis for Processing

We process personal data on the basis of:

Consent
Contractual necessity
Legitimate interests, including safeguarding and community safety
Legal obligations and the defence of legal claims

Safeguarding and Complaints Data

Personal data relating to safeguarding concerns or complaints may be processed and retained where necessary to:

Protect individuals
Manage community risk
Comply with legal obligations
Establish, exercise, or defend legal claims

Such data may be restricted, anonymised, or redacted to protect third-party privacy.

Data Retention

Personal data is retained only for as long as necessary for its intended purpose. Inactive user accounts may be retained for up to six years where necessary for safeguarding, legal compliance, or the defence of legal claims, after which data will be deleted or anonymised unless a longer retention period is required by law.

Subject Access Requests

We respond to Subject Access Requests in accordance with UK GDPR. Data relating to other individuals may be redacted or withheld where required to protect their rights and freedoms.

Reporting and Contact

Privacy enquiries: info@lifebalancer.co.uk

Safeguarding and conduct reports: reports@lifebalancer.co.uk

Regulatory Authority