PRIVACY POLICY
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Life Balancer LTD respects your privacy and complies with the UK General Data Protection Regulation and the Data Protection Act 2018.
Lawful Basis for Processing
We process personal data on the basis of:
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Consent
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Contractual necessity
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Legitimate interests, including safeguarding and community safety
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Legal obligations and the defence of legal claims
Safeguarding and Complaints Data
Personal data relating to safeguarding concerns or complaints may be processed and retained where necessary to:
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Protect individuals
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Manage community risk
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Comply with legal obligations
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Establish, exercise, or defend legal claims
Such data may be restricted, anonymised, or redacted to protect third-party privacy.
Data Retention
Personal data is retained only for as long as necessary for its intended purpose.
Inactive user accounts may be retained for up to six years where necessary for safeguarding, legal compliance, or the defence of legal claims, after which data will be deleted or anonymised unless a longer retention period is required by law.
Subject Access Requests
We respond to Subject Access Requests in accordance with UK GDPR. Data relating to other individuals may be redacted or withheld where required to protect their rights and freedoms.
Reporting and Contact
Privacy enquiries:
[email protected]
Safeguarding and conduct reports:
[email protected]
Regulatory Authority
You have the right to contact the Information Commissionerā€™s Office if you believe your data protection rights have been infringed.
Effective: 23.06.2024
Last updated: 06.01.2026